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What others say
Recent feedback
See what our users are saying.
"Would love a dark mode option for the calculators. Otherwise great experience."
"Support responded within a day. Issue was resolved. Highly recommend."
"Had a delay in cataloging last month. Team acknowledged and fixed it."
"Clear pricing, no hidden fees. Exactly what we needed for our marketplace setup."
"Adding more calculator presets would be useful. Rest is top notch."
FAQ
Feedback FAQ
Common questions about submitting feedback.
How do you use my feedback?
We review all feedback to improve our services, fix bugs, and prioritize new features. Your input helps us decide what to build next and how to serve you better.
Will someone contact me?
If you've agreed to be contacted and we need more details (e.g., for a bug report), we may reach out via email or phone. We don't contact everyone for every submission.
Is my feedback anonymous?
No. We collect your name and email so we can respond when needed. We do not publish your feedback publicly without your consent. See our Privacy Policy for how we handle your data.
Can I report a bug?
Yes. Choose "Bug Report" in the feedback type and describe the issue. If you can, attach a screenshot. We'll use this to reproduce and fix the bug.
How quickly do you respond?
We aim to acknowledge feedback within 1–2 business days. Fixes and feature requests are prioritized and may take longer depending on scope.
Can I suggest a new feature?
Absolutely. Select "Suggestion" and describe your idea. We track suggestions and consider them when planning product updates.
What if I have a complaint?
Select "Complaint" and describe the issue. We take complaints seriously and will work to resolve the matter. You can also contact us directly via our Contact page or phone.
Do you share my feedback with third parties?
We do not sell or share your feedback with third parties. We may use anonymized or aggregated feedback for internal reporting or improvement. See our Privacy Policy for details.
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